Vinted Users Share Anger About Sizing Modifications

Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.

This online marketplace has revised its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.

Digital Channels Reaction

Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.

The platform stated the updated approach better aligns with comparable marketplaces.

It has advised users to examine their items and manually change the size where appropriate, which has left users frustrated.

Size Classification Modifications

Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.

Member Accounts

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Necessary Adjustments

Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.

Service Background

The app has more than 100 million users, with 18 million British users.

It has become a favored option compared to resale services such as eBay and Depop.

This represents another occasion that an unexpected update on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods due to shopper criticism.

Jeffrey Pearson
Jeffrey Pearson

A seasoned business analyst specializing in Nordic markets, with over a decade of experience in economic research and strategic consulting.